Orders placed before 12 PM are generally shipped the same day, from Monday to Friday.

For in-stock items, the average delivery time is 2 to 5 business days in mainland France.

For bulky products, delivery is handled by Geodis.

After your order has been dispatched, the carrier will usually contact you by telephone within 24 to 48 hours to arrange a home delivery appointment.

Yes, we deliver to France, Germany, Belgium, Spain, Luxembourg, Netherlands and Italy.

Delivery costs are calculated automatically during the order process according to the country of
destination.

For any order of more than 4 tantra sofas, please contact us by e-mail at
admin@sofa-tantra.com.

We will be able to send you a personalized transport quote.

Yes. All our orders are shipped in neutral, discreet packaging.

No explicit mention of the content appears on the box.

Upon receipt, carefully check the condition of the carton before signing the delivery slip.

If the carton is damaged, open it in front of the delivery person to inspect the product. In case of damage, refuse the delivery or make specific reservations on the delivery slip.

Without written reservations at the time of delivery, coverage by the carrier cannot be guaranteed.

We accept payments by Visa and Mastercard, PayPal, Klarna and bank transfer.

For bank transfers, please include your order number as a reference.

The transaction will appear as "ADSP Distribution" on your bank statement.

Yes, you can pay for your order in installments with PayPal or Klarna, depending on the options available at checkout.

You have 14 days after receiving your order to request a return, in accordance with your right of withdrawal.

The product must be returned complete, clean, undamaged, and in its original packaging.

For any return or exchange request, please contact us first at admin@sofa-tantra.com so that we can inform you of the procedure to follow.

In the event of a cancellation, return shipping costs are the responsibility of the customer.

In the event of a defective product or preparation error, our customer service will provide you with the
appropriate solution.

For hygiene reasons, some products cannot be returned after opening or use, except in the case of a defect or preparation error.

Clean the upholstery with a soft, slightly damp cloth and mild soap if necessary.

Avoid abrasive products, alcohol, solvents, and rough sponges.

Then dry with a clean cloth.

Yes. We provide a complete guide to discover different ways to use your tantra chair:

https://sofa-tantra.com/fauteuil-sexe-un-guide-complet-pour-enrichir-votre-vie-
intime/SMARTPANTS_PRESERVED_98SMARTPANTS_PRESERVED_99

You can contact us by email at admin@sofa-tantra.com.

Our customer service is available Monday to Friday, from 9 AM to 12 PM.